Georgie

The way you log into your JustGiving account has changed. Make sure each person at your charity who needs access is set up as an individual User and has their own login details.    Find out more h...

Firstly, you'll need to log into your account.Then head over to the Settings tab in your charity account and click on the Edit charity details button. The first information box on the next screen w...

Yes. We email you page creation alerts so you can keep track of who’s fundraising for your cause. If you have access to reporting, you can also run a fundraising page report to view who is supporti...

Strava is a fitness app that tracks fitness activity, such as walking, running and cycling. Users can track every aspect of their activity, such as the number of miles they have run and post it to ...

We are committed to continuously innovating to provide our customers and their supporters with the best user experience and flexible options for the changing world, including platform fees that wor...

We've got online FAQs all about our fitness app integrations that you can share with your supporters, including Connecting your Fundraising Page to Strava and Connecting your Fundraising Page to Fi...

The General Data Protection Regulation (GDPR) is a set of EU regulations that has been enforced since 25th May 2018. It supersedes the Data Protection Act, which is a law that will be reissued as t...

It's super easy to get started with Giving Checkout, using the options available in your charity account. Charities can choose to implement Giving Checkout from the following options, all of which ...

Yes! The Start Plan is available to charities that are new to JustGiving to give you a chance to try to raise money online for the first time.What are the fees for the Start Plan? No set up or mont...

To upgrade your account, log in to your JustGiving Start Plan account and click on the 'Upgrade account' button as below.                          The Grow Plan costs £15 (+VAT) a month and gives y...