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You can find out whether your charity is eligible to join JustGiving here. Then, just head to our sign-up page to get your application started. What do I need to sign up? Here is some information ...

What are QR codes?  When you create your Giving Checkout link, you have the option of downloading a handy QR code that directs supporters straight to your online donation form.  QR codes (aka qui...

We do not charge a platform fee - Instead donors have the option to make a voluntary contribution to the cost of maintaining our platform if they wish. If JustGiving is your Gift Aid agent, there...

What are Custom Codes? Depending on the size of your charity, your Payment Reports could include thousands of rows of donation data. We understand that this can be hard to digest and manage. You ca...

If you've got a charitable registration number or a Gift Aid number, you can join JustGiving. So that includes charities, schools, churches, trusts, Community Amateur Sports Clubs (CASCs) and Girlg...

Our partnership with Swiftaid means we will now double-check, every few months, whether we can give you a Gift Aid boost. This will typically happen when a donation made on JustGiving was eligible ...

Are you a Blackbaud Customer (Raiser's Edge NXT Integration)? The quickest way to get help for BBMS, BBID etc. is to chat with our Support team here. Do you have a JustGiving query? For support wit...

No, your supporters can choose to fundraise with alternative fundraising platforms, like JustGiving. And it’s not mandatory for charities to promote the official online fundraising partner for even...

JustGiving fundraising pages are not designed to be used to sell tickets, but charities have in the past used a fundraising page to do this. If you want to create a fundraising page to sell tickets...

How do refunds work? We ask all donors to contact you directly if they'd like a refund, so it's your choice whether you offer refunds on donations. We also suggest that fundraisers email their dono...