Georgie

Your impact statement is your charity's short story – what you do and why you do it in 80 characters. It's your chance to tell your supporters why your charity exists so they know the impact of the...

Yes, it's possible to add an offline amount straight to your Campaign Page. To do this, follow these steps: Log into your JustGiving account Go to the Campaigns tab and click on View existing Camp...

I have forgotten my password. You can reset your password by clicking the ‘forgot your password?’ link on the login page. You’ll be sent an email which will contain a link to reset your password.  ...

When you are looking at your payment or donation reports, you may notice some donors appear as Anonymous in the Donor name columns. Under the General Data Protection Regulation (GDPR) laws, for don...

There's now an easier way to view the fundraising pages linked to a Campaign Page.   Here's how to view those fundraising pages: Log in to your charity account. Click on the Reports tab and clic...

You can now set the photo and page story that will automatically appear when someone creates a new Fundraising page for your charity. This will enable you to tell your charity’s mission and will h...

We’ve received a donation with ‘Dignity-xxx’ in the Third Party Reference column, where is this from? JustGiving has a partnership with Dignity Funeral Services which allows families to add a JustG...

Add JustGiving's email address to your address book or safe senders list to ensure you are receiving important emails from us including your page notification emails.  Taking these steps will ensur...

Adding donation prompts is a great way of helping people understand the potential impact of their donation. They appear on your charity profile and your Donate Box - a social plugin for your websit...

You can now add custom codes to your Campaign Pages within your charity account. Adding Campaign custom codes allows you to easily find donations and Fundraising Pages linked to Campaign Pages in y...