Georgie

We’ve changed the way you log into your Charity account. We now ask you to log in with a Blackbaud ID which is linked to your JustGiving account. This gives you access to our Multi-Factor Authentic...

A thank-you message is sent to everyone who makes a donation through JustGiving. This is sent as part of an email receipt and it can be personalised so your organisation can use its own words to th...

If you've forgotten your password for your JustGiving account, head to the login screen and select 'Forgot your password?' Then enter your email address and we'll email you a reminder of your logi...

Log in to your charity account Go to the Campaigns tab and click on View existing Campaigns Click Edit to make your updates        4.You'll then be able to edit any part of the Campaign except...

This article is for charity members only. If you are a donor wanting to update the monthly gift you give to a charity please click here. If you want to make any changes to your existing Direct Debi...

You should receive a password reset email or Blackbaud ID confirmation email within a few minutes of the request. If email delivery is delayed and the link expires, your email server or spam softwa...

If you’re in the US and processing through Blackbaud Merchant Services (BBMS) you’ll need to update your account in your BBMS Web Portal.If your organization is being paid by ACH or you currently r...

Our Campaigns design uses responsive resizing to ensure that you have a large, clear Campaign image on any device. For a better quality image we would recommend using an image with a width of 1200p...

Following the release of our new fundraising page design, your charity now only needs to choose one colour which will be used as the default colour on your charity's Fundraising pages, Campaign pag...

If you’re in Australia or New Zealand and you want to change the bank account we pay your donations into, just follow these steps: Complete our Change of Bank Details form, which you can download...