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You can update the following from within your charity account: Your charity's registered address and contact phone number. We use this for administrative purposes only. Your charity's contact emai...

As an Approved Payments Institution (API) JustGiving is required to comply with the Money Laundering Regulations (MLR), enforced by the Financial Conduct Authority (FCA).  This includes verifying t...

How do I log in to my charity account? Head to our login page After you’ve entered your email address and password, you’ll be prompted to set up Multi-Factor Authentication. You’ll only have to do ...

Your trust and the security of your supporters’ online donations are important to us. It’s a responsibility we take very seriously. That’s why JustGiving has Know Your Customer (KYC) policies – the...

  Listing your event on JustGiving makes it easier for you to promote it to your supporters and encourage them to fundraise online. You can track how much has been raised for a specific event in y...

Your trust and the security of your supporters’ online donations are important to us. It’s a responsibility we take very seriously. It provides you and your supporters with additional reassurance t...

Was this video helpful? The New Fundraising Page and Expired Fundraising Page email notifications have been updated, and will now prompt you to view a new summary within your charity account. Subs...

Introducing Toucan Giving’s new tap-to-donate mobile app, Toucan Collect. Turn any compatible smartphone into a contactless donation device and collect donations anytime, anywhere. With a pay-as-yo...

Your logo and description appear on your Charity Profile Page* and on the fundraising pages of people supporting your cause on JustGiving. Here's how you can add them to your profile: Log in to y...

With our simple Campaign template, you can have a Page up and running in just a few minutes.  Log in to your charity account Go to the Campaigns tab and click on Create a campaign What do I need...