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If you're missing any of your previous invoices you can now download them from within your charity's account. Here's how to find them: Log in to your charity account Go to the 'Settings' tab Under...

Congratulations! Now that your account on JustGiving has been set up you have full access to a range of features to help increase the amount of donations you receive   How to log in Go to the log ...

Updating your details within your charity account. You can update the following from within your charity account: Your name  Your email address Your password How do I update my details? Log in t...

What is Gift Aid? Gift Aid allows UK charities to claim back the basic rate tax already paid on donations by the donor. This means we can claim back from the government on your behalf 25p for every...

Donate Box is a social plugin for your website that makes it easy for people to donate and share their donation with their friends. You can have it up and running in just a few minutes and people ...

What are QR Codes? QR codes (aka quick response codes) are images that, when scanned on a phone or tablet, take a person to a specific website page. This means that your charity can use a QR code ...

The way you log into your JustGiving account has changed. Make sure each person at your charity who needs access is set up as an individual User and has their own login details.    Find out more h...

Firstly, you'll need to log into your account. Once logged in you can find your ID here. Alternatively, head over to the Settings tab in your charity account and click on the Edit charity details b...

Yes. We email you page creation alerts so you can keep track of who’s fundraising for your cause. If you have access to reporting, you can also run a fundraising page report to view who is supporti...

Strava is a fitness app that tracks fitness activity, such as walking, running and cycling. Users can track every aspect of their activity, such as the number of miles they have run and post it to ...