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If you need to update the name or date of your event, contact our charity support team, and they will be able to help. Just send us the Event ID, and the details that need changing. Here's how to f...

When your charity implements Giving Checkout, you’ll be able to see data for every donor who makes a donation through the Giving Checkout. This is important to note as it is different from other do...

What’s a payment report? Donation payment reports give you a detailed breakdown of the donation payments we make to your charity. They include: Amounts we’ve paid to you and our fees Donor details...

What’s a Gift Aid payment report? You can access your Gift Aid payment reports in the same way that you would a Donation payment report: Log in to your charity account.  Click on the Reports tab....

What’s a fundraising page report? A fundraising page report shows you all the information you need to know about the fundraising pages connected to your charity including the fundraiser’s contact d...

You can use the 'Quick search' facility in your charity account to find your fundraisers easily. You can then access a summary of your fundraisers' details and even download and print a breakdown o...

There are four types of reports available in your JustGiving account: A payment report A fundraising page report A donation report A Giving Checkout report What's a payment report*? Your payment ...

What's a donation report? Your donation report shows you all the information you need to know about the donations made to your charity on JustGiving over a certain time period.  How do I create a d...

As JustGiving is connected with a variety of third party systems where donations can be made, charities may find that some donations on their reports show Third Party References. These Third Party ...

All payment types are supported on Giving Checkout at no additional cost, including credit & debit, PayPal, Apple Pay, Google Pay, Direct Debit and secure bank transfer in GBP, USD, EUR, CAD, AUD.